Recurring Payment Notice
Focus Auto Insurance is contacting customers enrolled in automatic recurring payments (EFT) using a credit or debit card due to a temporary issue with one of our payment processing vendors. Some withdrawals may be processed later than scheduled. If you recently submitted a replacement  payment through customer service, your agent, or our website, you can disregard this message. 
If you receive a call regarding your recurring payment or have questions, please contact our dedicated Payment Support Team at 800-951-2468.

Got Questions? We've Got Answers!

Quick, Clear, and Straight to the Points

Find answers to our most commonly asked questions now!

We know insurance can be confusing - but it doesn’t have to be. That’s why we’ve made it simple to find the answers you need about your policy, payments, claims, and more. Find your question below and click to expand the answer.

Still need help? Our support team is happy to assist. Call us at

877-80-FOCUS

About Focus Auto Insurance

Learn more about who we are and what makes us different.

Getting Covered

Managing your policy and payments should be simple. Here’s what you need to know.

Managing Your Policy

Making changes, adding a car, or updating info.

Payments & Billing

Payment options and due dates.

Claims & Accidents

Filing a claim and what happens next.

Special Coverage

Info on other special insurance needs.

Canceling or Changing Your Policy

How to switch, update, or cancel your policy.

NEED MORE HELP?

Help is Just a Click or Call Away!

Reach out in the way that best works for you.

Get A Quote
877-79-FOCUS
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877-80-FOCUS
Claims
800-779-2103
Email
cs@focusautoinsurance.com
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3813 Green Hills Village Drive, Nashville, TN 37215
Affiliated entities of First Acceptance Corporation: First Acceptance Insurance Company, Inc. First Acceptance Insurance Company of Tennessee, Inc., First Acceptance Insurance Company of Georgia, Inc., First Acceptance Services, Inc., and First Acceptance Insurance Services, Inc. d/b/a Focus Auto Insurance and Focus Auto Insurance Solutions. The information contained herein is for general informational purposes only.
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